Contact us

We value your feedback and are here to assist you. Feel free to reach out to us with any questions, concerns, or even just to share your pet stories. Your satisfaction is our priority, and we’re committed to providing prompt and helpful assistance.

Connect with us on social media for the latest updates, promotions, and to be part of our pet-loving community. 


 Tailored Joy Awaits! 

Customer Support Hours:

Monday to Friday: 9:00 AM to 6:00 PM (EST)

Contact Information:

Have a question or comment? Use the form below to send us a message.

Happy Pets
Happy Humans


Absolutely! We are committed to sustainability. Many of our products are crafted from eco-friendly materials, promoting a greener and healthier planet. Look for the “Eco-Pet” badge on product pages for our environmentally conscious selections.

At Pet Randoms, once your order is shipped, you will receive a confirmation email with a tracking number. Simply click on the provided link to trace your package in real-time and stay updated on its journey to your doorstep.

We want you and your pet to be thrilled with your purchase. If, for any reason, you’re not satisfied, our hassle-free return policy allows you to return items within 30 days of delivery. Please check our “Returns and Exchanges” page for detailed instructions.

Your satisfaction is our priority. If you have any questions, concerns, or simply want to chat about pets, our customer support team is here for you. Reach out via our “Contact Us” page, and we’ll respond promptly to assist you.